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BENEFIT TELEPHONE /
WEBSITE DIRECTORY
The phone
numbers and websites listed below can be used to
contact representatives of the University benefit
programs. The Human Resources website at
http://hr.albany.edu
also has links to many of these sites. Please
retain and use these numbers for your benefit
questions.
RETIREMENT AND VOLUNTARY TAX-DEFERRED SAVINGS
HEALTH INSURANCE / OTHER BENEFIT CARRIERS
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CDPHP
500 Patroon Creek Blvd.
Albany, NY 12206-1057 |
641-3700 or 1-800-993-7299
TTY 1-877-261-1164 |
www.cdphp.com |
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EMPIRE HMO
11 Corporate Woods Blvd., Box 11806
Albany, NY 12211 |
1-800-662-5193
TTY 1-800-241-6894 |
www.empireblue.com |
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NYS EMPIRE PLAN
(1) United Health Care Insurance (UHC)
PO Box 1600
Kingston, NY 12402-1600
(2) Empire Blue Cross Blue Shield
NYS Service Center
PO Box 1407, Church Street Station
New York, NY 10008-1407
(3) GHI / Value Options
PO Box 778
Troy, NY 12181-0778
(4) MEDCO with United Health Care
Empire Plan Prescription Drug Program
PO Box 14711
Lexington, KY 40512 |
1-877-769-7447
(1-877-7-NYSHIP)
Select Option “1”
TTY 1-888-697-9054
Select Option “2”
TTY 1-800-241-6894
Select Option “3”
TTY 1-800-334-1897
Select Option “4”
TTY 1-800-855-2881 |
Main Number (Please See 4 Options Below)
www.cs.state.ny.us/ebd/
Medical/Surgical; Physical/Chiropractic;
Home Equipment
UHC Provider Lists:
www.empireplanproviders.com
In/outpatient Services at a
Hospital/Hospice/Nursing Facility;
Pre-Certification for Hospital Admission;
Discharge Planning
Mental Health/Substance Abuse Treatment
Prescription Drugs
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GHI HMO
PO Box 4181
Kingston, NY 12401 |
Albany: 1-877-239-7634
Kingston: 1-877-244-4466
TTY 1-877-208-7920 |
www.ghihom.com |
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MVP Health Plan
625 State Street, PO Box 2207
Schenectady, NY 12301-2207 |
1-888-687-6277 |
www.mvphealthplan.com |
HEALTH INSURANCE / OTHER BENEFIT CARRIERS
(CONTINUED)
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Flex Spending Account
(1) Dependent Care Advantage Account
(2) Health Care Spending Account
PO Box 1820
Tallahassee, FL 32302 |
1-800-358-7202
1-800-342-8017
Fax for Claims: 1-800-743-3271 |
DCAA & HCSA Hotline; Enrollment Kits
Customer Service
www.flexspend.state.ny.us |
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MedAmerica Insurance Co. of NY
165 Court Street
Rochester, NY 14647 |
1-866-474-5824 |
Long-term Care Insurance (NYS Public
Employee and Retiree Long-term Care Plan –
NYPERL)
www.nyperl.net |
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M/C Life Insurance |
473-3566 |
www.cs.stae.ny.us/otherben/life/mclife.cfm
M/C Life Insurance Information/Bi-Weekly
Cost Calculator |
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NYS Health Insurance Program and COBRA
Administrator
NYS Department of Civil Service |
Albany Area: 457-5754
1-800-833-4344 |
To request continuation of insurance
benefits (COBRA) after employee
health coverage ends
www.cs.state.ny.us/ebd/ |
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Pearl-Carroll & Associates
PO Box 948
Schenectady, NY 12301-9861 |
1-800-833-4657 |
Personal Insurance for CSEA and M/C
Employees
www.pearlcarroll.com/ |
UNIONS / DENTAL / VISION
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Council 82 Union Office |
489-8424 |
www.council82.org |
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CSEA Employee Benefit Fund
One Lear Jet Lane, Suite One
Latham, Y 12110-2395
CSEA Union Office |
782-1500 or 1-800-323-2732
257-1000 or 1-800-342-4146 |
Dental and Vision Care/COBRA for CSEA
www.cseaebf.com
CSEA Membership in Retirement
www.csealocal1000.org |
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Davis Vision
Vision Care Processing Unit
PO Box 1525
Latham, NY 12110-2488 |
220-6300 or 1-800-999-5431 |
Vision Care for CSEA and UUP
www.davisvision.com |
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Delta Dental
One Delta Drive
Mechanicsburg, PA 17055 |
1-800-471-7093 |
Dental Care for UUP
www.deltadentalins.com/uup/ |
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EyeMed Vision Care
Attn: Out-of-Network Claims
PO Box 8504
Mason, OH 45040-7111 |
1-877-226-1412
Fax: 1-866-293-7373 |
Vision Care for M/C, PEF, and Security
Services
www.cs.state.ny.us/ebd/welcome/login.cfm |
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Group Health, Inc.
(GHI)
PO Box 2838
New York, NY 10116-2838 |
1-800-947-0101 |
Dental Care for M/C, PEF, and Security
Services, General Information, Provider
Lists
www.ghi.com |
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NYSCOPBA Union Office
(NYS Correctional Officers & Police
Benevolent Assn.) |
427-1551 |
www.nyscopba.org/ |
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PEF Union Office
(Public Employees Federation) |
785-1900 |
www.pef.org/ |
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UUP Benefit Trust Fund
PO Box 15143
Albany, NY 12212-5143
UUP Union Office
NYSUT Personal Lines Insurance |
640-6680 or 1-800-887-3863
1-800-342-4206
1-800-342-9810 |
Dental and Vision Benefits/COBRA
www.uupinfo.org/
(Also see Davis Vision & Delta Dental
information above)
Membership
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