ANNOUNCEMENT OF
Promotional Opportunity
for Professional Employees
UNIVERSITY AT ALBANY, STATE UNIVERSITY OF NEW YORK
1400 WASHINGTON AVENUE, ALBANY, NEW YORK 12222

Eligibility for Consideration: This vacancy falls within the Promotion Policy for Professional Employees. You
must be currently employed at the campus as a State-funded Professional Employee on a permanent, term or
probationary appointment. (Temporary employees are not eligible.)

Budget Title:	Senior Staff Assistant		Descriptive Title:		Instructional Support Specialist
Department:	ITS – Client Support Services		Item Number:		To be determined
Professional Rank and Salary Range:	SL-3		Date to be filled:		As soon as possible
Brief description of duties:
Within the ITS Faculty Technology Resources group this position will provide support for faculty and staff in their use of equipment (classroom technology and video conferencing) for instructional and University purposes; develop training programs for faculty and staff in the use of AV, technology classroom and video conferencing equipment; prepare documentation for users including content for ITS web site and internal documentation for CSS staff regarding procedures; support other Faculty Technology Resources initiatives (i.e., programs, special projects, etc.); participate in committees and workgroups; perform other duties as assigned. The Instructional Support Specialist would maintain a year-round flexible hours schedule (mostly afternoons and evenings, with some daytime hours).
Qualifications:
Required: Bachelor's degree from a college or university accredited by a US Department of Education of internationally recognized accrediting organization; experience troubleshooting and maintaining AV and multimedia set ups; minimum one (1) year experience in providing customer support; minimum one (1) year experience in the development and delivery of presentations, workshops and/or trainings in an educational setting; working knowledge of common desktop hardware and software operating systems (Windows XP, Macintosh) and Windows productivity applications software (word processing, spread sheets); excellent communication skills (oral and written). Preferred: Experience working with faculty in a teaching/learning environment; previous work experience providing classroom and lab technology support.
Special Notes:
Applicants must address in their applications their ability to work with a culturally diverse population.
Persons interested in the above position should submit a resume with a letter of application, referencing P09 # below, to:		Name and Address:		Mr. Stephen J. Beditz Associate Vice President for Human Resources Management Administration 300
P09-17766Rp		Closing date for the receipt of applications:		July 16, 2009

THE UNIVERSITY AT ALBANY IS AN EO/AA/IRCA/ADA Employer

Federal regulations require notice to all perspective employees with information on crimes that occurred on campus. Please refer to the following website for complete details: www.police.albany.edu/ASR.asp.